Order Processing

Our working hours are from Monday to Firday(excluding holidays) 

Occasionally, processing time delay occurs when out of stock or out of stock (so please fill in the correct "room number" "street name"

"zip code")

Please be aware of the delays caused by weather, holidays, or carrier reasons.


Delivery Method

In order to provide the quickest and most convenient delivery, LA VIILENS chose CANADA POST as the mailing partner. All LA VIILENS

orders are shipped to you by CANADA POST.

After the order is placed, we will send your delivery information to your email address to track the order dynamics and query the

estimated arrival date.


Delivery Time

The address in Canada, after the order is placed, the customer receives the parcel in 5-7 working days.

The address of the United States or other countries, depending on the region, determines the date of arrival, usually no more than 5-10

business days.


Shipping Fees

The cost of shipping all over Canada is 12CAD, all of which are express express delivery, including tracking and Insurance.

The shipping US address is 19 USD, which is for general international mailing, including tracking and Insurance.


Special Note

We will not be liable for delays or failure to deliver due to the following conditions:

1. If your order is out of stock, your order may be delayed.

2. The customer provides an error message and an undetailed address.

3. The delivery of goods is unsigned, resulting in the cost of repeated distribution and related consequences.

4. Force majeure, such as: natural disasters, traffic martial law, sudden wars, etc.

5. Except for the Canadian region, shipping to other countries, such as additional costs incurred by the customs. Committed by the

     customer