Welcome to LA VIILENS
Please make sure you have carefully read the following return and exchange policies


   1. Our after-sales service is available within 7days of receipt of shipment. If there is anything wrong with items, please keep    

   the packaging and contact us immediately.    (Items shall not be refunded or replaced beyond 7days.)


   2. As for incorrect or missing items, please contact us. We will send you items you ordered immediately and pay shipping

   costs.


   3. If items return because unclaimed by buyers, LA VIILENS will keep items and contact buyers.

    (Buyers should afford shipping costs for the second time.)


   4. Pictures of items for reference only, and actual products may vary. Quality problems don’t include color differences

   caused by shooting lights and different monitors.


    5. If your package is lost or signed by someone else, please contact LA VIILENS as soon as possible. We will contact the postal

    service to complete the investigation. If they are responsible for the issue, we will provide you with corresponding compensation.



    6. We are not responsible for any return or loss of the package due to incorrect or incomplete information .

     (Thank you for your cooperation and understanding.)




Items will not be refunded in following conditions:

   Personal reasons include unsuitable diameter or base arc, slide and dislike.Items used will not be refunded or exchanged.


   Items out of warranty due to your personal issues will not be refunded or exchanged.


   Items with quality problems caused by inappropriate usage or storage will not be refunded or exchanged.


   Items with quality problems caused by inappropriate usage (label or false proof seal destroyed or altered) will not be  

   refunded or exchanged.


   Orders will not be cancelled after buyers confirm (Confirm email from LA VIILENS).